Jefe Concordia 2023
At Padel USA, we prioritize the best shipping method and keep you updated all the way to your door with tracking information and our support team. We process and ship orders within 24 hours,
We mainly use UPS for their reliability.
- UPS Ground: 2 to 5 days depending your zone.
- UPS Express: 2 Day Delivery from the moment the carrier pick up the package.
- UPS Overnight: Delivery the next day of the pickup for any state.
Don't hesitate to contact us for assistance or questions.
We partner with the official brands to offer you the best products and guarantees
Payments are processed securely with an extra layer of security for your personal information
Do you have a retail store?
We are focusing 100% online, optimizing all our processes to offer you the best online padel shopping experience and prices, but we are also involved in growing padel in the US.. so you might see us in few padel clubs in the near future.. stay tuned!
How long does delivery take?
We do our best to process orders the same day (weekdays)
We collaborate with UPS:
- UPS Ground: 2 to 5 days depending on your address
- UPS Express: 2 Day Delivery (not including processing and pick-up time)
- UPS Overnight: Delivery the next day after the package is picked-up.
Can I track my order?
Absolutely! We understand how important it is for you to know the status of your order. After you've placed your order, we'll send you a confirmation email which will include a tracking number. You can use this number to check the status of your shipment on our website or on the courier's website. This way, you'll know exactly when to expect your order. If you have any issues or questions regarding the tracking of your order, please don't hesitate to contact our customer service team, who will be more than happy to assist you.
Do you deliver outside the US?
Currently, our shipping services are exclusively available across the United States. We believe this focused approach helps us maintain a strong commitment to reliable and speedy delivery, enhancing your shopping experience. For our valued customers in Canada and Mexico, we suggest using a US-based forwarder or freight-forwarder. This allows us to continue prioritizing quality service while accommodating our international patrons. We appreciate your understanding!
Any other question?
You can contact us through our contact page! (and the button just below)