Política de envío

At Padel USA, we’re committed to delivering your orders quickly, efficiently, and reliably. Below is our detailed shipping policy to ensure a smooth experience for you.

Order Processing

  • Orders placed before 12 PM (EST) on a business day will be processed and shipped the same day.
  • Orders placed after 12 PM (EST), on weekends, or holidays will be processed the next business day.
  • Business days are defined as Monday through Friday, excluding public holidays.

Shipping Methods & Delivery Times

We partner with trusted carriers to ensure fast delivery.

  • Standard Shipping: Delivery within 3-4 business days.
  • Please note that delivery times may vary slightly due to location, carrier delays, or high-demand periods.

Order Tracking

  • Once your order ships, we’ll email you a tracking number so you can monitor your shipment in real time.
  • If you don’t receive a tracking update or encounter issues, please contact us, and we’ll assist you immediately.

Order Cancellations & Package Interception

  • Once your order is being processed in our warehouse, we cannot cancel or modify it.
  • We are unable to intercept packages once they have been shipped.
  • If you no longer want the order, you will need to wait for delivery and initiate a return to receive a refund.

Shipping Costs

  • We offer free standard shipping on orders over $X (if applicable).
  • Shipping rates for other orders will be calculated and displayed at checkout.

Weekend & Holiday Shipping

  • Orders placed on Friday evening, weekends, or public holidays will be processed on the next business day.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to deliver, we’ll contact you to arrange re-shipment. Additional shipping fees may apply.

Need Assistance?

Our customer service team is here to help with any questions or concerns regarding your shipment.

Thank you for choosing Padel USA for your padel needs. We take pride in providing you with a fast, seamless shipping experience.