Padel USA files warranty claims with the brand for manufacturing defects, such as a crack in the face or core without an impact, or a handle that separates. Breaks on the frame or edge almost always come from an impact with the glass, the floor or another racket and are usually not covered.
Usually covered (manufacturing defects)
- A crack or bubble in the hitting face that appears without a hit on the frame.
- Delamination: layers of the face separating from the core.
- A handle that comes loose from the frame.
Usually not covered
- Cracks, chips or breaks on the frame, edge or top, which come from hitting the wall, the floor or a partner's racket.
- Wear from play, and a racket that feels softer over time.
How do I claim?
Submit the claim at warranty.padelusa.com with photos of the whole racket, the damage close up and the frame edge. Keep the racket until the claim is decided; the brand may ask for more photos.
How long is the warranty?
Each brand sets its own warranty window, counted from your purchase date:
- Babolat: 12 months
- Bullpadel: 7 months
- Siux: 6 months
- Wilson: 6 months
- Nox: 3 months
For other brands, such as Adidas, HEAD and Tecnifibre, we send your claim to the brand, which reviews it case by case. The brand makes the final decision on every claim, and the warranty portal shows the window for your racket when you start one.
