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At Padel USA, we prioritize fast shipping and keep you updated with tracking. We process and ship orders within 24 hours, and send a tracking number when shipped. Standard shipping is 3-4 business days within USA. Contact us for assistance or questions. Trust in our commitment to a smooth shopping experience.
Have a question ? We are here to help.
Get in touch with our padel experts. Have a question about a padel racket, equipment, technique, or padel in general? Our dedicated team is here to provide you with expert knowledge and support. Contact us to ask your questions and get the answers you need to take your padel to the next level.
Our customer support is available Monday to Friday: 9am-5pm.
Average answer time: 24hContact us
Do you ship all over the US?
Yes, we ship all over the US, shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long it will take to get my padel racket?
Orders are processed the same day, we collaborate with UPS and it takes 2 to 5 business days depending on your location, if you are in a rush we offer UPS 2nd Day and you can contact us for overnight delivery. Delivery details will be provided in your confirmation email.
Is the racket guaranteed?
As we are official reseller of the major brands, all our rackets are warrantied by the brand, if anything unnormal happens with your racket we can help and guide you through the warranty services of the brands.
What is your return policy?
All products purchased from our website may be returned within 30 days of purchase in original packaging and unused for a full refund less shipping costs, no questions asked. To initiate such a return please log in to your portal or contact us and we will be happy to help you.