Yes, within 30 minutes of ordering, through live chat. After that, or once the warehouse is processing the order, Padel USA may not be able to change it, and shipped packages usually can't be redirected.
After 30 minutes, or once your order has entered processing, we may not be able to change the address, edit the order, or cancel it. Our processing happens very quickly, and once the warehouse is working on the order, we often cannot make changes.
Once a package has shipped, we are usually unable to intercept or redirect it.
For full details, see our Shipping Policy.
