A gift from Padel USA can be returned or exchanged within 30 days from the date the order ships, unused and in its original packaging. Start in the Return Portal with the order number from the buyer; the refund goes to the original payment method, or choose store credit to keep the value yourself.
Ask the person who bought the gift for the order number and checkout email, then start in the Return Portal. The usual rules apply: unused, with tags, protective plastic and the original box (for shoes, the shoe box is part of the product).
A refund usually goes to the original payment method. To keep the value yourself, choose an exchange or store credit.
