How do I start a return or exchange?

Start every return or exchange in the Padel USA Return Portal, then wait for approval before shipping anything back. Returns sent without approval may be refused or delayed.

Start your return through the Return Portal.

  1. Enter your order information.
  2. Select the item you want to return.
  3. Choose the reason that best matches the issue.
  4. Upload requested photos, if the portal asks for them.
  5. Review and submit your request.
  6. Wait for approval or review instructions before shipping anything back.

Please do not send an item back without submitting a return request first. Returns sent without approval may be refused or delayed.

Padel USA customer care · Last reviewed