My new padel racket has small marks or an uneven finish. Is it defective?

On a new padel racket from Padel USA, small paint marks, tiny white spots and slight finish differences come from how padel rackets are made by hand and are within every major brand's quality standards; they don't affect play. A racket that is cracked, chipped or looks used is different: report it with photos.

Padel rackets are molded and painted largely by hand, so small cosmetic differences between units are normal. They don't change how the racket plays or how long it lasts, and a replacement may have similar marks.

When should I contact you?

  • The racket arrived cracked, chipped or dented.
  • It looks used: scuffed edges, a worn grip, missing protective plastic or a damaged box.
  • It's the wrong model, color or year.

Report these through the Return Portal with clear photos as soon as possible. If you only have a small cosmetic mark and want to keep the racket, contact us with a photo and we look at it with you.

Like-New deals are new rackets with a cosmetic flaw sold at a lower price. See What are Like-New deals?.

Padel USA customer care · Last reviewed