When will my exchange ship?

Padel USA ships your exchange once the warehouse has received and checked the item you sent back. If you need the new size or model sooner, place a new order now and return the first item for a refund.

Exchanges are created in the Return Portal. After approval, ship the original item back with the label we email. The replacement ships as soon as the warehouse confirms the return is unused and complete, usually within 1 to 2 business days of arrival.

Can I swap to a different model?

Yes. Choose a different eligible item in the portal. If it costs more, you pay the difference; if it costs less, we refund it. The 30-day window from the original ship date still applies.

I need it before the weekend

The fastest route is to buy the new item now and return the first one for a refund.

Padel USA customer care · Last reviewed

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