I accepted an offer and got a second item I didn't want. Can you remove it?

Some Padel USA offers add a second item at a discount rather than lowering the price of the first. If you added one by mistake, contact us as soon as possible; before the order ships we remove the extra item and refund it in full.

Offers such as a discounted second racket add a new item to your order. They do not reduce the price of the item you already chose.

How do I undo it?

Contact us right away with your order number and the item you want removed. If the order has not shipped, we remove the extra item and refund it to your original payment method.

My order already shipped

You can return the extra item unused within 30 days from the date the order ships. Because the mistake came from the offer, tell us when you start the return so we can review the return fee.

Padel USA customer care · Last reviewed